We make every effort to give the best service possible to everyone who attends our practice.
In the majority of cases the best way to resolve your concerns as quickly as possible is with the front line staff or the service or organisation that you are complaining about.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
COMPLAINTS: Simply contact the Practice Manager in writing and this will set all the necessary wheels in motion.
FEEDBACK/SUGGESTIONS: Please visit our feedback/suggestions link
CONTACT US: Anerley Surgery 224 Anerley Road, London SE20 8TJ. Telephone: 0208 659 9343.
We are continually striving to improve our service. Any helpful suggestions would be much appreciated.